...do you manage other properties beside the B&B and the Guesthouse?
Yes, we do. We are starting to manage a few luxury and high level properties which have in common the mok’house Hospitality-Concept. You can visit mok’house-group properties in the link page, and request availability.
...for the guests sleeping at the guesthouse (MOKA), is breakfast included?
No, breakfast is not included in the price (available upon request) as it is a guest house and not a B&B, you will have the kitchen at your disposal.
...linen and towels are included?
Yes, they are.
...can we check-in/out earlier or later than the policy?
Yes, you can. In this case you will be charged €30,00.
...can we ask for daily cleaning of the house?
We can arrange daily cleaning in case you ask for it. This service will be charged €15,00 per day.
...do I have to give €200,00 deposit?
In case of 3 or more nights staying, you will be requested to pay €200,00 deposit upon arrival. This will be returned to you when checking-out.
...is there any additional service?
mok’house has a list of additional services (such as shuttle service, Italian dinner cooked at mok’house by a chef, private tour guides, scooter or bike rental, etc.). Don’t forget to check the box in the reservation page to receive our complete list.
...in case of cancellation?
Up to 60 days for apartments and 30 days for B&B before your arrival the 30% advance deposit will be completely refunded. After this term, the advance deposit will not be refunded. Additionally 50% of the outstanding amount is due if cancellation is done less than 30days prior the arrival date for the apartments and 50% of the outstanding amount is due if cancellation is done less than 15days prior the arrival date for B&B.
via di S. Martino ai Monti, 38